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How Clay Uses Clay

Behind the Scenes of Clay's Marketing and Growth

Clay looks like a rocket ship today, but it took seven years to get from zero to one and roughly two more to reach $100M ARR. Here is how a marketing org and a growth team, feeding both a self-serve and a sales-led motion, actually run it, with no cold outbound anywhere in the machine.

11 min read
Behind the Scenes of Clay's Marketing & Growth livestream

Clay looks like a rocket ship today, but the company was founded in 2017 and spent seven years getting from zero to one. Then it went from one to a hundred million dollars in ARR in roughly two years. The internal joke is that Clay is a nine-year overnight success.

Revenue today splits about 60% self-serve and 40% sales-led, and two teams feed both motions. Bruno Estrella captains the marketing org and came to Clay after years running growth at Webflow. Davide Grieco runs the growth department and joined from Verkada, where he had been one of Clay's first customers in 2023. Drag the timeline below to see why the climb looks the way it does.

Clay's revenue arc: seven flat years, then nearly vertical

Founded2017

Clay is founded. The next stretch is the unglamorous work of getting a hard product from zero to one.

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Bar heights are illustrative of the shape, not audited yearly ARR. The point is the curve: investment compounds slowly, then all at once.

Two leaders, two motions, one partnership

  • Bruno on marketing: Made a bet on brand two years ago, building a user-generated content engine fueled by free courses and certifications, Clay Clubs, a partner program for agencies, events, and billboards across San Francisco and New York. That work got Clay to $100M in ARR, most of it self-serve.
  • Davide on growth: Started assembling his team just nine months ago to build the sales-led motion. They launched an executive LinkedIn distribution program that drove 6 million organic impressions in a single quarter, and built the 'How Clay Uses Clay' webinar series to turn that attention into pipeline.

The result of their partnership: enterprise ARR roughly tripled in nine months, and more than half of Clay's pipeline now traces back to marketing. There is no cold outbound anywhere in the motion. What follows is how each side runs, and where the handoff between them happens.

How Bruno runs self-serve and product-led growth

For most of its life Clay was a self-serve business, which raises a hard question: how do you turn a stranger into a paying customer with no sales rep in between? Because of AI, the answer is changing. When anyone can publish endlessly, every channel floods and B2B content blurs together. Most brands slap an AI word into a headline and call themselves the 'AI of something,' which is exactly why it does not land.

When AI made content free, half of it stopped being human

2020
Human-written95%
AI-generated5%

Data from Graphite: AI's share of new online articles climbed from roughly 5% to about 50% in a few years. When everyone can publish endlessly, every channel floods at once — so the durable edge can't be producing more content yourself.

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Shares are from Graphite's human-vs-AI content study; the curve is the point, not exact monthly values.

If you look into every B2B brand and content, they all say the same thing, they sound the same, the aesthetics are the same. The reality is that's not how people perceive it, so you have to really think differently.

Bruno Estrella, Clay

Clay needed an advantage the noise could not wash away, so the marketing team committed to three convictions:

  • People as the distribution lever: Anyone can publish, so the durable edge is getting real people to talk about you, rather than producing more content yourself.
  • More is more: What moves the needle is the frequency of many different people mentioning Clay in many different places.
  • Make people feel loved: Customers build businesses and careers on top of Clay, so brand affinity is a requirement, not a nice-to-have.

Those convictions run on one engine: a user-generated content loop. Someone creates a Clay account, builds something they could not build before, and wants to show their work, so they post it. The people who see the post feel a flash of FOMO and create accounts of their own. Because self-serve carries so little friction, almost nothing stands between that interest and a new signup.

The self-serve loop that turns users into marketers

The loop repeats — each new user becomes the next marketer

Someone creates a Clay account

Self-serve signup, no sales rep in between. The product is the front door.

From Lovable to Claude to Clay, this loop works unusually well for AI products. The team doesn't hope it spins on its own, they build programs whose entire job is to pour fuel on it.

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Each program below exists to produce more content that pulls in the next wave of users.

  • Education: Clay University publishes a deep library of free curriculum on AI skills, CRM enrichment, and automated outbound. Certifications help people advance their careers, and even the studying becomes content learners love to share.
  • The partner program: Clay routes real client work to agencies and freelancers through its Solutions Partner program and gives them visibility they could not earn alone. Some partner agencies have since been acquired or crossed a million dollars in annual revenue.
  • Clay Clubs: In-person gatherings where users learn from one another, then post about it online. Members have started clubs everywhere from London to Manila.
  • Clayback: Like Spotify Wrapped, Clayback hands each user a recap of everything they built over the year, so they can position themselves as experts and generate content in the process.

Because so many people post about Clay on their own, the team gets asked constantly whether it pays them to. Rarely. Clay works with a small set of B2B influencers, but the bar is high: they have to be real operators who use the product, and every partnership runs through heavy vetting, because the audience can tell instantly when someone is talking about a tool they do not understand.

Events run at almost absurd volume, and the format follows the funnel stage. Larger events like GTM in GMT, the go-to-market and AI conference Clay ran in London, work best for the top of the funnel and net-new opportunities. More exclusive experiences, from a unique dinner with other Clay users to a World Cup match, accelerate the pipeline by putting senior prospects next to current customers who end up swapping notes and mentioning that they use Clay.

Even billboards follow a rule Bruno applies to every brand investment: the spend has to solve a real problem, not just look impressive. Clay timed its last billboard campaign to the September-through-November stretch when the GTM conference calendar fills and buyers cluster in specific cities. Tracking the impact of a billboard at a busy intersection is famously hard, so the team scans Gong call recordings for mentions of the billboards, pulls those into Clay, and ties them back to pipeline.

How Davide builds a sales-led growth motion

The growth team is young. Davide started it nine months ago with five people. Before it existed, almost all of Clay's growth came from the product itself, and enterprise was small and under-optimized. His mandate was to grow the enterprise motion until it outpaced self-serve and cleared half of revenue. He views the sales-led motion as a funnel with four stages, each converting a share of what the stage above it passes down — and each only able to process so much before it starves everything below it.

Davide's four-stage funnel: 100,000 impressions in, watch what makes it out

100,000 impressions / mo enter at the top. Each stage converts a share of what it receives — but only up to its capacity. Throttle one stage and every stage below it is starved. Adjust a stage's capacity and watch the funnel react.

100,000

Demand generation · impressions / mo

↓ converts 10% of Demand generation

constraint

3,500

Demand capture · leads / mo

↓ converts 40% of Demand capture

1,400

Demand conversion · qualified deals / mo

↓ converts 25% of Demand conversion

350

Demand closing · customers / mo

Demand generation

Put Clay in front of cold ICP accounts

100,000impressions / mo capacity

top of funnel

Demand capture

Turn awareness into leads

3,500leads / mo capacity

capping — could convert 10,000

Demand conversion

Turn leads into qualified pipeline

1,600qualified deals / mo capacity

headroom

Demand closing

Turn pipeline into revenue

2,000customers / mo capacity

headroom

New customers / mo350customers / mo

Output equals what survives the tightest stage, not the average. Demand capture can only ever convert 10% of impressions — cap it below that and the whole funnel narrows. Widen the true bottleneck and output climbs until a different stage becomes the constraint; widen anything else and nothing moves.

constraint

Demand capture

— capping at 3,500 of a possible 10,000 leads / mo

The tightest stage to start. At most 10% of impressions ever become leads, so the ceiling here is 10,000 — but capacity was capping it at 3,500. People knew Clay but had no middle-of-funnel content to act on. Starve this stage and every stage below it falls with it. Fix it first and the constraint jumps downstream.

Demand capture starts capped at 3,500 of a possible 10,000 leads, so only ~350 customers make it out. Raise it and the constraint jumps to Demand conversion — the exact order the growth team fixed them in.

The results followed. Enterprise ARR roughly tripled in nine months, the sales-led share of revenue climbed from 20% to 33%, and it reached 40% once you count the mid-market sales-assist motion. More than half of Clay's pipeline now traces back to marketing.

Executive thought leadership for a different buyer

LinkedIn already worked for awareness, but Clay's enterprise buyers, heads of rev ops and the executives who sponsor and sign deals, do not respond to a feed full of self-serve content. So the team verticalized: it put individual Clay executives at the center of the brand and had each own the content for their domain, all organic with no paid spend. The pairing is deliberate, matching each target persona to the Clay leader closest to their role rather than to a faceless brand account.

Each buyer hears from a real human, not a brand handle

Target personaWho they hear from at Clay
Head of RevOps (e.g. Intercom)Everett, Head of GTM Engineering
CMO (e.g. Figma)Bruno, Head of Marketing
CRO (e.g. Vanta)Varun, Co-founder
Head of Growth (e.g. Sendoso)Davide, Head of Growth
VP of SalesBecca, Head of Sales
Head of Sales DevelopmentRob, Head of Sales Development

In a single recent quarter, that executive program generated 6 million organic impressions. The chart below shows how the program scaled: it started with one founder's feed and grew into a roster of executives, all organic, with no paid spend.

LinkedIn impressions by executive account

0.35Mimpressions · Apr 25
Varun62%Davide12%Bruno10%Everett6%Others10%

Distribution went from one founder's feed to a roster of execs, each owning content for their domain. In a single recent quarter the program cleared 6 million organic impressions — all organic, no paid spend.

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Monthly impressions across Clay's executive accounts. Heights and per-exec splits illustrate the shape from the program dashboard, not audited totals.

Davide treats his own feed like a portfolio, rotating four kinds of posts.

Davide's LinkedIn portfolio: four post types on rotation

You give something away for free, like exactly how you built your growth team. The value is in the post itself, not a gated download.

These executives are the cheapest launch channel Clay has. Davide's post about the ABM episode drove 1,100 signups, and his post for this very behind-the-scenes session drove 4,000.

Maybe it's cringe, but it's even more cringe having zero leads going to your webinar.

Davide Grieco, Clay

The convictions behind the self-serve loop adapt to a more senior audience too. Clay Enterprise Cohorts give operators the same education and status the self-serve motion runs on, and spin up the same kind of user content, with people from companies like Qualtrics, Wix, and UiPath sharing what they have built. The 'make people feel loved' part shows up as experiences you might not expect from a B2B company: flower arrangements, sound baths, indoor skydiving. When senior buyers feel genuinely cared for, they talk, which turns them into their own source of word-of-mouth.

The 'How Clay Uses Clay' series

The fix for the first jammed machine, demand capture, became a livestream series produced in-house: 'How Clay Uses Clay.' The point is not content for its own sake, it is content that earns money, reverse-engineered from a belief Davide repeats to the team about once a week.

Nobody cares about your product. Nobody cares about features. What people care about is the use case, the pain point that this goes to solve.

Davide Grieco, Clay

Every episode is built around one concrete use case, like inbound lead management, rather than a tour of features. The first stretch lays out why the problem matters, speaking to the senior buyers who sign the checks. The second half hands the screen to an operator who builds the use case live, which is what the people doing the daily work want to see. The series has also widened the addressable market, as people discovered Clay could build programmatic landing pages or run multichannel ABM. It has drawn around 19,000 registrants at a blended cost per lead under $12, with more than a third of signups sourced through social.

Marketing to your own sales team

A program only works if sales actually runs with it, so the growth team spends roughly half its time on internal marketing: getting sellers excited about what is coming and making sure they adopt it.

You can have the best idea, but if sales doesn't care about it, it's going to flop.

Davide Grieco, Clay

The most visible piece is what the team calls campaigns in a box: sellers get a ready-made Claylist every Monday and can invite their accounts in a couple of clicks. For newer or more complex use cases like Clay ads, the team spent an hour teaching reps why marketers care about the topic, then booked call blocks for the days right after each episode so reps could follow up while interest was still warm.

The other half of the work is making sure incoming leads actually get processed. Early on, with about a dozen reps, Clay was disqualifying 85% of the people who requested a demo, not because they were bad fits but because there were not enough sellers. So the team tripled the rep count and stood up the Clay DR team, which has nothing to do with AI SDRs or the AI slop Davide refuses to ship. They are real people, supported by Clay, so they spend their hours talking to prospects instead of wrestling with tools. When a self-serve user on an enterprise-eligible account does something advanced, a Clay DR works to convert them into an enterprise deal. And demo requests too small for sales now skip the cold rejection and get routed into a group demo that gives them everything a one-on-one would.

Below the free channels sit lifecycle emails and a modest paid push, usually a thirty-second cut of a longer video dropped onto Instagram. It is cheap and it works, partly because viewers do not register it as an ad. Next, Davide wants to lean into YouTube because it is visual, and run ads against the best past episodes on demand, trading big launch-day spikes for the steadier flow a sales team can actually work through.

Three lessons to leave with

Your own version of this will probably look nothing like Clay's, because the business model and the length of the sales cycle decide the channels. A company with a long, complex sales cycle cannot run a user-generated content loop the way Clay does. But if the playbook compresses into anything portable, it is these three ideas:

  1. Invest in the brand early: Growth is dramatically easier at a company that has already built awareness. Davide believes today's results would have been impossible without the bet Bruno and co-founder Varun made two years ago.
  2. Don't copy-paste your playbook: Davide is doing almost the opposite of what worked at his last company. Study what genuinely works where you are and double down on it.
  3. Marketing isn't just running campaigns: The real job is to find whatever is broken in the business and fix it, whether that turns out to be a shortage of leads or a sales team that cannot keep up.

Watch the full session

Bruno and Davide broke this entire playbook down live. Watch the recording of Behind the Scenes of Clay's Marketing & Growth.

Run your own growth motion on Clay

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Frequently asked questions

How did Clay get to $100M ARR?

Mostly through self-serve. Clay was founded in 2017 and spent about seven years getting from zero to one, then roughly two years going from one to a hundred million in ARR. The engine was a user-generated content loop amplified by free education, a partner program, events, and brand campaigns, plus a sales-led growth motion that stood up enterprise in the last nine months.

What is the split between self-serve and sales-led revenue at Clay?

Revenue splits roughly 60% self-serve and 40% sales-led. The sales-led share climbed from 20% to 33% over nine months, reaching about 40% once the mid-market sales-assist motion is counted. More than half of Clay's pipeline now traces back to marketing.

Does Clay do cold outbound?

No. There is no cold outbound anywhere in the motion. Demand is generated through brand, education, executive thought leadership, and a livestream series, then captured and converted with content and a human Clay DR team rather than cold calls or AI SDRs.

What is the 'How Clay Uses Clay' series?

An in-house livestream series built to fix Clay's demand-capture bottleneck. Each episode centers on one concrete use case: the first half explains why the problem matters to senior buyers, and the second half has an operator build the use case live. It has drawn around 19,000 registrants at a blended cost per lead under $12.